Airport Operational Practice: Examples for Managing COVID-19

This document describes a set of typical measures implemented at major international airports, gathered from across ACI’s membership.
Key subjects covered in the publication include:
- Adaptation of management and planning to respond to COVID-19 impacts
- Staff management measures including education, wellbeing and health monitoring
- Passenger management procedures including the introduction of temperature screening, health declaration, and cleaning and sanitizing
- Changes to facilities management including cleaning of staff and public areas such as restaurants
- Provision of protective and cleaning equipment
- Airside operations and safety including risks and operational impacts
- Security measures including passenger and staff security screening, and
- Information technology requirements
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