On-Demand Webinar: Delivering the Best Customer Experience in Airports
This webinar focuses on the importance of creating the perfect balance between personal interaction and technological innovations in airports to deliver the best experience for customers.
ACI World specializes in airport management, delivering publications and courses worldwide to aviation professionals. The Airport Service Quality (ASQ) and Global Training (GT) teams are happy to present a powerful webinar highlighting the importance of implementing a Customer Experience Programme, regardless of an airport's size.
Karen W. Ellis, Chief Customer Experience Officer, San Antonio Airport System
Giorgio Medici, Customer Care Manager, SEA Group (Milan Airports Managing Company)
Stanley Minsuk Suh, Manager Customer Experience, Incheon Aiport
Pierre Daems, President, Aube Conseil