ACI Webinar - Business as unusual: COVID-19 and airport business continuity

The potential for events to disrupt normal business operations at airports creates the need for robust business continuity management plans that help operators mitigate against, prepare for, respond to and recover from such “business as unusual” events.

Our speakers are:

• Jean-Sebastien Pard, Senior Manager Facilitation and Passenger Services at ACI World, who will provide an overview of the general guidelines that airport authorities can refer to in the Airport Business Continuity Management Handbook.
• Dr. KJ Devasia, General Manager and Head - Enterprise Risk & Corporate Resilience at Bangalore International Airport, who will speak about the effective and rapid response to Covid-19 across Indian airports and the best practices towards ensuring business continuity.
• Francisco Serrano, Business Continuity Manager at Hamad International Airport, who will talk about how to tailor-made your business continuity plans to ensure resilience during pandemic crisis and how essential is the “one-team” approach for effective implementation.

The webinar is hosted by Kevin Caron, ACI World’s Director Capacity Building Programmes.