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ACI World Corporate Airport IT Customer Experience Cybersecurity Economics and Statistics Environment Facilitation Future Trends Policy Safety and Operations Security All publications

ACI World offers publications, tools, guidance, reports, training, events and more to the airport industry and related organizations—to promote excellence worldwide and support the greater aviation ecosystem.

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Safety and Operations

From Reports to Results: Customized Strategies to Strengthen Airport Operations Free

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Safety and Operations

Strengthening Airport Resilience: Preparing for Public Health Crises & Natural Disasters Free

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Customer Experience

Mastering Airport CX: Trainings and Strategies for Success Free

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Recorded ASQ Global Traveller Surveys

Customer Experience

ASQ 2024 Global Traveller Survey: New Trends and Impact on the Airport Business Free

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Guiding Airports on Their Decarbonization Journey: A Deep Dive Free

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ACI World Corporate

Digital Meet-Up for Young Airport Professionals Free

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Recorded ASQ Global Traveller Surveys

Customer Experience

ASQ 2024 Global Traveller Survey - Airport Travel Experience: Trends and Opportunities Free

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Managing Aircraft Emissions: Innovative Solutions for Airports Free

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Disabled Aircraft Recovery Preparedness Free

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Economics and Statistics Non-Aeronautical Revenue & Activities

Sustainability strategies for non-aeronautical concessionaires Free

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One Stop Security: How Collaboration is Key for Airports Free

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Economics and Statistics Non-Aeronautical Revenue & Activities

Leading Trends to Grow Airport Food & Beverage Revenues Free

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Safety and Operations

Maximizing Efficiency: On-Time Performance in Airport Operations Free

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Airport Cybersecurity: Protecting Critical Infrastructure Free

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Implementing Security Management Systems in Airports Free

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Guiding airports in their decarbonization journey Free

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Economics and Statistics

Decoding Airport Concession Agreements & Business Models Free

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Non-visible Disabilities at Airports: Enabling Smoother Journeys for All Free

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The potential of private wireless networks for airports Free

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Customer Experience

Webinar - Sharing Airport Wait Times: The Opportunities of Data Exchange Free

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Recorded ASQ Global Traveller Surveys

Customer Experience

Webinar – ASQ 2023 Global Traveller Survey (Part 2) Free

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Recorded ASQ Global Traveller Surveys

Customer Experience

Webinar - ASQ 2023 Global Traveller Survey (Part 1) Free

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Advanced Air Mobility Integration into the Airport Environment Free

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Digital Transformation: Leadership, Strategy, and Innovation Free

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Airport Cybersecurity in a Nutshell Free

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Economics and Statistics

Optimal integration of multimodal airport access Free

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Safety and Operations

Disabled aircraft removal and airport preparedness Free

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Customer Experience

ASQ 2022 Global Traveller Survey: Customer Experience in a Post-Pandemic World (Part 1) Free

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Customer Experience

ASQ 2022 Global Traveller Survey: Business Strategies to Address New Customer Expectations: Airport Opportunities from Sustainability Approaches to Technology (Part 2) Free

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Airport Disruptions Caused by Drones Free

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Safety and Operations

Airport Readiness for Health Crises & Accessibility Improvement Free

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Climate Change Risk Assessment and Adaptation Free

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Customer Experience

ASQ 2021 Global Traveller Survey: Discussion on operational and commercial challenges and opportunities (Part 2) Free

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Transforming aviation security through artificial intelligence Free

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Economics and Statistics

COVID-19 Economic Impact Analysis and the Path to Recovery - February 2022 Free

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Customer Experience

CEOs perspective on the ASQ 2021 Global Traveller Survey Free

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Airport Disruptions Caused by Activism Free

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Economics and Statistics

Strategies on evolving the relations between Ground Handlers and Airport Operators Free

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Economics and Statistics

Creating the Wow to Generate Airport Revenue Free

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Economics and Statistics

Strategic Challenges Looming: Strengthening collaboration between airports and ground handlers Free

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Economics and Statistics

COVID-19 Economic Impact Analysis and the Path to Recovery Free

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Safety and Operations

Implementing GRF at airports with winter conditions Free

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Safety and Operations

What health and vaccine certificates mean for airports. An introduction. Free

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Safety and Operations

Implementing GRF at airports with non-winter conditions Free

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ACI World's global long-term carbon goal for airports Free

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Smart Security: Leading innovation in passenger and baggage screening at airports Free

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Safety and Operations

GRF Implementation: practical guidance for airports in regions not affected by winter operations Free

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Economics and Statistics

COVID-19 Economic Impact Analysis and the Path to Recovery - July 2021 Free

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Flexible Security Solutions for Airports with Different Operations Free

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Wildlife Trafficking Prevention: How can airports support the UN Sustainable Development Goals Free

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Economics and Statistics

COVID-19 Economic Impact Analysis and the Path to Recovery - November 2021 Free

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Customer Experience

ASQ 2021 Global Traveller Survey: Evolution of sentiment and behaviours (Part 1) Free

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Economics and Statistics

Tailoring airport charges and economic regulation to support the economic recovery of airports Free

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Safety and Operations

Runway condition reporting using the aircraft as a sensor Free

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Economics and Statistics

Taxation of international air transport and airports: economic benefits and costs Free

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The impact of physical distancing on airport security checkpoints Free

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Customer Experience

ASQ 2020 Global Traveller Survey Free

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Safety and Operations

Resorting air service: Guidance for smaller airports and DMOs from industry experts Free

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Safety and Operations

COVID-19 Testing – Airport Approaches and Experiences Free

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Safety and Operations

COVID Vaccine Distribution – The Role of Airports Free

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Wildlife Trafficking in Latin America and the Caribbean Free

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The Power of Data in the Aviation Ecosystem Free

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Safety and Operations

Cargo – A lifeline for airports during COVID-19 Free

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Safety and Operations

What is Airport HR doing now? COVID-19 and our people: The present and future Free

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Safety and Operations

Going through changes: Airport restart and recovery during uncertain times Free

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Actions airports can take to combat wildlife trafficking Free

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Economics and Statistics

Safety and Operations

Airport slot allocation in the recovery: Enhancing connectivity and fostering choices for the travelling public Free

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Economics and Statistics

Economic impact and policy responses to the ongoing COVID-19 crisis Free

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Safety and Operations

Business as unusual: COVID-19 and airport business continuity Free

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Safety and Operations

Airside Safety and Operations during COVID-19 Free

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Safety and Operations

Airport communications during and after COVID-19 Free

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Customer Experience

New realities of customer experience: The impact of COVID-19 Free

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