Publications ASQ Global Traveller Surveys

Customer Experience

Publications ASQ Global Traveller Surveys

Customer Experience

ASQ 2024 Global Traveller Survey Report

Name: ASQ 2024 Global Traveller Survey Report
SKU: PUB-CUS-716185
Price: 1000.00 USD
Availability: InStock

language English

format Digital - PDF

Regular US$1,000

Airport members US$250

World Business Partners US$250

If you wish to pay by bank transfer, please checkout and select the option at the payment.

Description

The 5th edition of ACI World’s ASQ Global Traveller Survey Report explores the evolving expectations of today’s air travellers and offers strategies for airports to enhance the passenger journey.

Key insights in the following areas:

Leveraging personal data for seamless journeys
Using technology to enhance the traveler experience
Premium entertainment and engagement opportunities
Sustainability and ethical consumption trends

Stay ahead of changing passenger behaviors with this essential report, which covers key customer experience trends like automation, personalization, and emotional engagement.

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By acquiring this publication, you consent and understand that ACI World will share your contact information with our sponsor, IDEMIA, who may contact you to offer additional services. You may withdraw your consent at any time. For more details, please refer to our privacy policy.

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Economics and Statistics Non-Aeronautical Revenue & Activities

Airport Commercial Digital Transformation Best Practices Free

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Data & Reports

Economics and Statistics WATR

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