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ASQ Best Practice Report: Airport Cleanliness
language
English
format
Digital - PDF
Regular
US$2,000
Airport members
US$500
World Business Partners
US$500
Description
Airports are continuously faced with the challenge of rationalizing their operations spending without undermining the guest experience. One such operational dimension that represents a fairly significant investment is airport cleanliness.
The key objectives of this report is to understand the importance of airport cleanliness in the overall passenger experience, as well as to draw a snapshot of the current situation in airports to get a better understanding of the best practices:
- Is cleanliness a key driver of passenger satisfaction?
- Which passengers are more conscious about cleanliness?
- What is the current level of satisfaction of airport cleanliness?
- What is the average spent on cleaning services and cleaning practices?
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How to become member
Airport Members
ACI membership is open to airports and aviation-related businesses around the world. As part of an active association, our members benefit from the latest news, data-driven trends and forecasts, resources, training opportunities, and insights from industry experts.
World Business Partners
The ACI World Business Partners (WBP) program is open to businesses working with airports or airport-related industries. This unique program offers members the opportunity to connect with a global network of airports, access valuable tools and resources, and discover new business opportunities.
Least Developed Countries
In the least developed countries, financial resources for training can be limited, so the ACI Fund seeks to open the door to career development for individuals while, at the same time, building capacity and safeguarding and enhancing professional standards in this community of airports.
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