Building Airport Communities: Lessons from Airports Leading in CX
Description
Join us to explore how airports are building stronger communities through customer experience excellence.
Hear from ACI Customer Experience Accredited airports as they share real-world strategies to enhance passenger engagement, empower staff, and foster stakeholder collaboration.
Learn how ACI’s accreditation supports continuous improvement - creating more inclusive, welcoming, and resilient airport environments.
Walk away with practical insights to help your airport thrive.
The host will be Krystyna Pokholchuk, Manager, Customer Experience Accreditation, ACI World.
The moderator will be Dan Ferreira, Manager, User Experience, Amadeus.
Once registered, the link to the webinar will be sent to you by e-mail. The link will also be available in your customer area.
Speakers
The demo is available via the button below and has been sent to your email address. Download preview
ACI membership is open to airports and aviation-related businesses around the world. As part of an active association, our members benefit from the latest news, data-driven trends and forecasts, resources, training opportunities, and insights from industry experts.
The ACI World Business Partners (WBP) program is open to businesses working with airports or airport-related industries. This unique program offers members the opportunity to connect with a global network of airports, access valuable tools and resources, and discover new business opportunities.
In the least developed countries, financial resources for training can be limited, so the ACI Fund seeks to open the door to career development for individuals while, at the same time, building capacity and safeguarding and enhancing professional standards in this community of airports.
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