The Voice of the World's Airports

ACI World Store

The Voice of the World's Airports

0
Research Report Passenger Satisfaction

Research report: Does passenger satisfaction increase airport non-aeronautical revenue?

This innovative research paper is a vital tool for airports in their efforts to analyze, target and raise non-aeronautical revenue. The in-depth analysis places a unique focus on the impact of customer service provision on commercial revenue performance, charting new paths to growth in both service performance and revenue delivery.

The research paper is based on the analysis of the ACI ASQ annual global survey carried out at over 300 airports across the world and surveying over 550,000 passengers per year. It is further supported by data generated from the annual ACI Airport Economics Survey.

Price: US$1,000.00

Member/World Business Partner: US$0.00 Find out how to become an ACI Member or World Business Partner

ADDRESS

800 rue Square Victoria Suite 1810, P.O.Box 302, Montreal,
Quebec H4Z 1G8, Canada

PHONE

+1 514 373 1200

EMAIL

For product or order information contact: publications@aci.aero

For any technical issues concerning your account or login contact: store@aci.aero

  • This field is for validation purposes and should be left unchanged.

Get in touch with us

If you would like any more information about our publications or are experiencing any type of error when ordering please send us an email and we will get back to you within two working business days.

Close Cart Tab
0

Your Cart