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ACI World Corporate Airport IT Customer Experience Cybersecurity Economics and Statistics Environment Facilitation Future Trends Policy Safety and Operations Security Workforce All publications

ACI World offers publications, tools, guidance, reports, training, events and more to the airport industry and related organizations—to promote excellence worldwide and support the greater aviation ecosystem.

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Webinars ASQ Global Traveller Surveys

Customer Experience

28 Jan 2026

GTS 2026: From Passenger Expectations to Airport Priorities Free

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One-Stop Security (OSS) Toolkit 2026 Free

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Airport Community Engagement: Guidance and Best Practices 2025 Free

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Publications Airport Industry Report (AIR)

Economics and Statistics

Airport Industry Report: Q3 & 9M 2025 Free

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2026-GTS

Publications ASQ Global Traveller Surveys

Customer Experience

ASQ 2026 Global Traveller Survey Report Starting from US$250

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Two men in business attire sit at a table in a modern office, reviewing the

Economics and Statistics Non-Aeronautical Revenue & Activities

Airport Development Concessions Agreements: Global Approaches and Guidelines for Public–Private Partnerships 2025 Free

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The cover of the Airport Industry Report Q2 & H1 2025 features a large airplane at an airport gate with another taking off near a control tower in the background, set against a pink and blue gradient overlay.

Publications Airport Industry Report (AIR)

Economics and Statistics

Airport Industry Report Q2 & H1 2025 Free

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A couple embraces near gates F2 and F2A with planes visible outside, capturing a moment of travel in the setting featured in the Annual World Airport Traffic Report, 2025.

Economics and Statistics WATR

(BUNDLE) 2025 Edition: Traffic Dataset & Report Starting from US$2,115

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A couple embraces near gates F2 and F2A with planes visible outside, capturing a moment of travel in the setting featured in the Annual World Airport Traffic Report, 2025.

Economics and Statistics WATR

Annual World Airport Traffic Report, 2025 Starting from US$600

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The Airport Experience Summit 2026 takes place against a city skyline, with lush greenery in the foreground and dramatic sunset clouds, reminiscent of a suspension bridge spanning a wide river.

Customer Experience

31 Aug - 4 Sep 2026

Airport Experience Summit 2026

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The Trinity Forum depicts a cityscape at dusk with tall, modern skyscrapers—some lit up—surrounding a curved bay, partly cloudy skies above and city lights reflecting on the water in the background.

Economics and Statistics

5-6 Feb 2026

The Trinity Forum

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A close-up of green grass near an airport terminal with airplanes, highlighting environmental focus—a scene featured in the ESG Global Reporting Framework and Guidance for Airports.

ESG Global Reporting Framework and Guidance for Airports Free

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Two business professionals in suits walk up sunlit outdoor stairs, smiling and carrying bags, with modern glass and stone architecture—a perfect setting for the 2025 Airport Workforce Management Report.

Safety and Operations

2025 Airport Workforce Management Report Free

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A close-up of a commercial airplane's engine and landing gear on a runway under cloudy skies, featured in the Annual World Airport Traffic Dataset, 2025.

Economics and Statistics WATR

Annual World Airport Traffic Dataset, 2025 Starting from US$1,750

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Two ground crew members in safety vests and headphones smile in front of an airplane, overlaid with blue and pink gradients, promoting the Safety Management System Gap Analysis and Maturity Evaluation Tool.

Safety and Operations

Safety Management System Gap Analysis and Maturity Evaluation Tool Free

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A woman in a light trench coat stands by a white car, smiling and holding a smartphone, with modern architecture behind her—featured on the cover of the

Publications Non-Aeronautical Revenue & Activities

Economics and Statistics

Enhancing Revenue Through Optimized Airport Landside Access Handbook Free

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Travelers with suitcases move through a bright, modern terminal—a scene featured in the 2025 Airport Economics Report, which analyzes trends shaping airports’ future.

Economics and Statistics Economics Report KPIs

(BUNDLE) 2025 KPIs + 2025 Airport Economics Report Starting from US$1,150

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A vibrant, colorful, slightly blurred image of people with suitcases walking through a busy, modern airport terminal illustrates the 2025 Airport Key Performance Indicators.

Economics and Statistics KPIs

2025 Airport Key Performance Indicators Starting from US$910

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Travelers with suitcases move through a bright, modern terminal—a scene featured in the 2025 Airport Economics Report, which analyzes trends shaping airports’ future.

Economics and Statistics Economics Report

2025 Airport Economics Report Starting from US$370

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A relaxed, happy woman in a bright yellow shirt smiles while talking on her smartphone outside a glass building, representing the ease and comfort highlighted in the Common-Use Airport Lounges White Paper.

Economics and Statistics Non-Aeronautical Revenue & Activities

Common-Use Airport Lounges White Paper Free

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ACI World Corporate

ACI Annual Report 2024 Free

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A futuristic airport terminal from the ACI World Airport Traffic Forecasts 2024–2053 features illuminated towers at sunset, with airplanes on the tarmac beneath a vibrant pink, orange, and purple sky.

Economics and Statistics WATF

ACI World Airport Traffic Forecasts 2024–2053 Starting from US$2,150

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Close-up, ground-level view of an airplane’s nose and engines on a wet tarmac, illustrating refueling beneath the aircraft; scene relates to

Safety and Operations

Concept of Operations of Battery and Hydrogen-Powered Aircraft at Aerodromes Free

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A young woman smiles for a selfie at a busy airport terminal while carrying the ASQ 2024 Global Traveller Survey Report in her backpack.

Publications ASQ Global Traveller Surveys

Customer Experience

ASQ 2024 Global Traveller Survey Report Starting from US$250

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Aerial view of an airport gate scene, featured in

Economics and Statistics Non-Aeronautical Revenue & Activities

Airport Commercial Digital Transformation Best Practices Free

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A man and woman walk side by side in an airport, each pulling luggage and smiling, with large windows revealing a bright runway. Promote the (BUNDLE) 2024 Edition: Traffic Dataset & Report for insights on air traffic trends.

Economics and Statistics WATR

(BUNDLE) 2024 Edition: Traffic Dataset & Report Starting from US$2,115

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Close-up of a jet engine and landing gear on an airport runway, illustrating the themes discussed in

Guidance on the Application of the ICAO Balanced Approach to Aircraft Noise Management Free

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Three people indoors—a smiling man in a wheelchair, a woman behind him, and another woman using crutches—all look confident and happy. Scene for

Airports and Accessible Travel: A Practical Guide Starting from US$250

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A smiling family with luggage stands at an airport, highlighting travel trends featured in the Annual World Airport Traffic Report, 2024.

Economics and Statistics WATR

Annual World Airport Traffic Report, 2024 Starting from US$600

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A woman with long blonde hair in a beige blazer and jeans stands by airport windows, looking at a tablet displaying

Digital Culture and Leadership Strategy Free

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A man and woman smile as they walk through an airport terminal with luggage, large windows, and a plane outside—perfect imagery for the Annual World Airport Traffic Dataset, 2024.

Economics and Statistics WATR

Annual World Airport Traffic Dataset, 2024 Starting from US$1,750

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A family with two children is assisted by a security officer at an airport checkpoint, following guidance from the Security Management Systems (SeMS) Handbook.

Security Management Systems (SeMS) Handbook Starting from US$250

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Two airport ground crew members, part of Building a Resilient Aviation Workforce, wear reflective jackets and red ear protection. The woman in front points ahead while the man beside her looks in the same direction near equipment.

Safety and Operations

Building a Resilient Aviation Workforce Free

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Close-up of green seedlings in soil, with an airport runway, airplane, and terminal blurred in the background—illustrating the theme of Guidance on Airport Decarbonization.

Guidance on Airport Decarbonization Free

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Two people sit at a wooden table with papers, a notebook, a phone, a cup, and pen as they review bar graphs on a laptop using the Intelligence Hub - Analyst Module (Monthly Refreshed Data) and discuss insights together.

Economics and Statistics

Intelligence Hub - Analyst Module (Monthly Refreshed Data) Starting from US$1,780

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Four colleagues collaborate around a table with laptops and notebooks, smiling as one woman points to another’s screen while using the Intelligence Hub - Analyst Module (Historical Dataset) in a bright, modern office.

Economics and Statistics

Intelligence Hub - Analyst Module (Historical Dataset) Starting from US$1,750

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A woman in business attire, smiling as she pulls a silver suitcase, walks confidently outside a modern glass building—showcasing the professionalism inspired by the Intelligence Hub - Executive Module.

Economics and Statistics

Intelligence Hub - Executive Module Starting from US$75

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Two people embrace tightly in an airport terminal, with one holding a copy of the ACI Annual Report 2023. Rows of empty seats and large windows are visible in the background.

ACI World Corporate

ACI Annual Report 2023 Free

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A row of small, modern electric cars with white and green exteriors are parked in a sunlit urban facility, aligning with the Sustainability Guidelines for Non-Aeronautical Concessionaires and promoting eco-friendly shared transportation.

Publications Non-Aeronautical Revenue & Activities

Economics and Statistics

Sustainability Guidelines for Non-Aeronautical Concessionaires Free

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A woman in a gray coat stands by an airport window, smiling while looking at her phone. She holds a passport and boarding pass, with her handbag on her arm.

Economics and Statistics Economics Report KPIs

(BUNDLE) 2024 KPIs + 2024 Airport Economics Report Starting from US$1,150

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A close-up side view of a commercial airplane on an airport tarmac at sunrise with its engine, windows, and a terminal building featured—perfect for illustrating the 2024 Airport Key Performance Indicators.

Economics and Statistics KPIs

2024 Airport Key Performance Indicators Starting from US$910

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A woman in a gray coat stands by an airport window, smiling while looking at her phone. She holds a passport and boarding pass, with her handbag on her arm.

Economics and Statistics Economics Report

2024 Airport Economics Report Starting from US$370

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The Airport Development Reference Manual (ADRM) features guidance for designing spacious, modern terminals with high wooden ceilings, large glass windows, ample sunlight, and efficient layouts for passenger flow, including escalators.

Safety and Operations

Airport Development Reference Manual (ADRM) Starting from US$1,499

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A businessman with a leather bag checks his smartphone in an airport terminal, flight info boards behind him, referencing the ACI World Airport Traffic Forecasts 2023–2052.

Publications WATF

Economics and Statistics

ACI World Airport Traffic Forecasts 2023–2052 Starting from US$2,150

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The (BUNDLE) 2019 KPIs + Economics Report helps you calculate and analyze travel or airline expenses with key performance indicators and economic insights.

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2019 Airport Key Performance Indicators Starting from US$771.75

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A close-up of a hand on a wheelchair wheel at an airport, with a plane visible outside, illustrates accessible travel as detailed in the

Airports & Persons with Disabilities Handbook (2018) Starting from US$80

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A couple walks through an airport, smiling as the woman holds a boarding pass and purse while the man carries a backpack. This scene captures elements explored in

Publications ASQ Special Reports

Customer Experience

The Influence of Culture on Perceptions of the Airport Customer Experience Starting from US$500

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A confident mature man with gray hair, a beard, and glasses stands with arms crossed in front of a glass building, representing the Policy Brief: Creating fertile grounds for private investment in airports.

Policy Brief: Creating fertile grounds for private investment in airports Free

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At night, ACRIS Best Practice enhances airport operations as a passenger airplane is parked at the gate with a jet bridge connected, wet tarmac reflecting lights, service vehicles nearby, and a dark blue evening sky overhead.

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The Landside Security Handbook - First Edition 2018 features a modern airport terminal with a wavy roof, large glass windows, and empty roads at sunset, captured in soft lighting.

Landside Security Handbook - First Edition 2018 Starting from -US$750

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The cover of Managing Operations During Construction Handbook – First Edition 2018 shows a modern airport terminal with curved glass windows, empty black chairs, a reflective blue-tiled floor, and daylight streaming in with the runway visible outside.

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Managing Operations During Construction Handbook – First Edition 2018 Starting from US$180

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A hand points to a digital interface with glowing airplane icons and futuristic graphics, representing the

Airport Digital Transformation Best Practice Free

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A white commercial airplane taxis on a grey runway with yellow markings and signs, as seen from above. For reference on airport markings, see the Apron Markings and Signs Handbook – Third Edition 2017.

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Apron Markings and Signs Handbook – Third Edition 2017 Starting from US$180

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The ASQ Best Practice Report: Airport Cleanliness details effective strategies for maintaining accessible, clean restroom facilities for all, including men, women, and people with disabilities.

Publications ASQ Best Practices Reports

Customer Experience

ASQ Best Practice Report: Airport Cleanliness Starting from US$500

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A view from an airplane window of an airport tarmac with blurred ground vehicles in soft light, as featured in the ASQ Research Report: Low cost and conventional airlines, Passenger expectations for departure airports.

Publications ASQ Research Reports

Customer Experience

ASQ Research Report: Low cost and conventional airlines, Passenger expectations for departure airports Starting from US$500

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A commercial airplane taxis on an airport runway, with other aircraft nearby, beneath a blue sky—highlighting the need for transparency and consultations as outlined in the Recommended Practices on Setting Airport Charges.

Economics and Statistics Regulation & Best Practices

Recommended Practices on Transparency and Consultations with Airlines on Setting Airport Charges Free

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Three airline pilots in uniform pose in an office with the ACI Global Training Course Catalogue. One woman sits at a desk with documents, while another woman and a man stand behind her. A model airplane and pilot hats are on the desk.

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A copy of

Guidance Manual: Airport Greenhouse Gas Emissions Management Free

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Close-up view of a commercial aircraft’s nose, landing gear, and engines on a runway beneath a blue sky. A yellow guideline leads toward the plane. Featured: ACI Runway Safety Handbook – First Edition 2014.

Safety and Operations

ACI Runway Safety Handbook – First Edition 2014 Starting from US$125

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A traveler in a light shirt swipes their phone at an automated gate, holding luggage in a modern airport—illustrating advancements covered in the Airport Digital Transformation Handbook, Second Edition 2021.

Safety and Operations

Emergency Preparedness and Contingency Planning Handbook – First Edition 2014 Starting from US$125

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A flock of birds flies near a departing airplane under the sky, with airport lights in view—an image reflecting topics covered in the ACI Wildlife Hazard Management Handbook - Second Edition 2013.

Safety and Operations

ACI Wildlife Hazard Management Handbook - Second Edition 2013 Starting from US$125

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A woman in a dark coat smiles while using a self-service kiosk at the airport, holding her passport and suitcase. The scene illustrates concepts from the Common Use IT Handbook (2007), with a bright, slightly blurred background.

Common Use IT Handbook (2007) Starting from US$125

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Close-up view of an airplane landing gear with a yellow cable on the runway, mist in the background. Image used for the

Economics and Statistics Regulation & Best Practices

ACI Statistics Manual: A practical guide addressing best practice Free

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The ACI Guide to Airport Economic Regulation sits atop scattered U.S. $100 and $20 bills, representing the financial aspects of airport operations and travel expenses.

Economics and Statistics Regulation & Best Practices

ACI Guide to Airport Economic Regulation Starting from US$200

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The cover of

Policy Brief: Airport networks and the sustainability of small airports Free

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An image from

ACI World Corporate

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An airport ground crew worker stands near an airplane, with the aircraft’s nose visible, illustrating scenarios discussed in ACI and CANSO's

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A hand holds a toy airplane above rising stacks of dollar-marked blocks, resembling a growth graph, symbolizing improved airport performance—next to

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A Guide to Airport Performance Measures Free

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A blue ACI CUSS Survey (2005) self-service kiosk shows a screen with an airplane icon and green arrow button, set against check-in counters and a rope barrier in an airport terminal.

ACI CUSS Survey (2005) Starting from US$240

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An airplane lands at sunset with

Safety and Operations

Best Practice SMS Gap Analysis and Audit Tool – 2010 Free

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A smiling woman in glasses and a hat sits by an airport window, holding her passport and boarding passes, reflecting the ACI Passenger Personas: A new approach to passenger profiling. Airplanes and the runway are visible outside.

Publications ASQ Special Reports

Customer Experience

ACI Passenger Personas: A new approach to passenger profiling Starting from US$500

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A person reads the research report

Publications ASQ Research Reports

Customer Experience

Research report: Does passenger satisfaction increase airport non-aeronautical revenue? Starting from US$500

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An aircraft is parked on the runway with both engines visible and a few orange cones nearby, illustrating proper apron safety as outlined in the ACI Apron Safety Handbook – First Edition 2015.

Safety and Operations

ACI Apron Safety Handbook – First Edition 2015 Starting from US$125

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The ACI Safety Management Systems Handbook – First Edition 2016 is shown on an airport runway at sunrise, with bright sunlight and long shadows stretching across the tarmac in the background.

Safety and Operations

ACI Safety Management Systems Handbook – First Edition 2016 Starting from US$125

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A modern airport terminal features large windows, white curved beams, and shiny floors. Overhead yellow-black signs guide passengers. On the right, a few kiosks stand out.

ACI Policy Brief: Airport ownership, economic regulation and financial performance Free

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