Live Webinar Workforce

Behind the Scenes at Airports: Strengthening Employee Wellbeing

Date 1 October 2025

format Live

language English

Free

Description

Airports aren’t just transit points—they’re emotional crossroads. Behind every gate and security line, staff face moments the public rarely sees: welcoming refugees, navigating deportations, or helping vulnerable people who turn to airports for shelter. These experiences test resilience, compassion, and humanity. This webinar puts the spotlight on the unsung heroes of aviation—the employees on the front line. Together, we’ll explore the emotional weight they carry and share practical ways managers and leaders can:

Spot early signs of stress and burnout
Create a culture of care and support
Equip teams to thrive in high-pressure situations

Join HR, security, and operations experts as they bring real-world stories and strategies to life. Walk away with insights and tools to ensure your airport teams feel supported, valued, and ready for the vital role they play in connecting the world.

The moderator will be Caelie Tweedie Smith, Manager, Training Programs Portfolio, ACI World.

See more See less

Once registered, the link to the webinar will be sent to you by e-mail. The link will also be available in your customer area.

Speakers

Laura Burchinshaw Human Resources & Occupational Health Manager Kelowna International Airport

Neville Brooklyn Hay vsecPM, MSyI, MISRM and Principal Brooklyn Associates

Gary Cobb Vice President, Operations Standards and Performance Hamad International Airport

object(WP_Term)#16635 (10) { ["term_id"]=> int(221) ["name"]=> string(16) "Recorded Webinar" ["slug"]=> string(16) "recorded-webinar" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(221) ["taxonomy"]=> string(11) "product_cat" ["description"]=> string(0) "" ["parent"]=> int(17) ["count"]=> int(80) ["filter"]=> string(3) "raw" }

Recorded Webinar

ACI World Corporate

Your Career, Your Future: Plan Strategically with ACI Young Professionals Free

object(WP_Term)#16833 (10) { ["term_id"]=> int(17) ["name"]=> string(8) "Webinars" ["slug"]=> string(8) "webinars" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(17) ["taxonomy"]=> string(11) "product_cat" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(81) ["filter"]=> string(3) "raw" }

Webinars

ACI World Corporate

Digital Meet-Up for Young Airport Professionals Free

object(WP_Term)#17032 (10) { ["term_id"]=> int(16) ["name"]=> string(12) "Publications" ["slug"]=> string(12) "publications" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(16) ["taxonomy"]=> string(11) "product_cat" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(194) ["filter"]=> string(3) "raw" }

Publications

ACI World Corporate

ACI Annual Report 2023 Free

object(WP_Term)#16976 (10) { ["term_id"]=> int(221) ["name"]=> string(16) "Recorded Webinar" ["slug"]=> string(16) "recorded-webinar" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(221) ["taxonomy"]=> string(11) "product_cat" ["description"]=> string(0) "" ["parent"]=> int(17) ["count"]=> int(80) ["filter"]=> string(3) "raw" }