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ASQ 2027 Global Traveller - Survey Evolving Passenger Expectations in an Era of Disruption

Date 24 November 2026
time 9:00-10:00 AM ET
language English
format Live
Free
Quantity

US$0.00

Description

In an increasingly unpredictable world, disruptions are reshaping the travel experience and influencing what passengers expect from airports. From geopolitical instability and economic uncertainty to flight delays and operational challenges, travellers are navigating an environment where adaptability and resilience are more important than ever.

Join us to discover the key findings of ACI World's latest Global Traveller Survey, exploring how passenger behaviours and expectations are evolving, what matters most to travellers, and how airports can respond to their changing needs.

Industry experts will also share their perspectives on how these evolving expectations are shaping the future of airport experience design.

The moderator will be Antoine Rostworowski, Senior Vice President & Chief Strategy Officer, ACI World.

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Once registered, the link to the webinar will be sent to you by e-mail. The link will also be available in your customer area.

Speakers

Gaurav Gupta SVP, Global Head of Sales for Travel & Transport IDEMIA Public Security
Marije Teerling Leading Professional Experience Management NACO
Janicson Cheng Director, Global Business Planning & Network Development Plaza Premium Group
Valérie St-James Vice President, Market Research and Strategic Insights ACI World

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