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Non-visible Disabilities at Airports: Enabling Smoother Journeys for All

Date 9 Apr 2024
duration 1 hour
format Recorded
language English
link Youtube



To build a more inclusive airport journey, understanding triggers for neurodiverse passengers is essential to effectively plan and implement actions that can have a significant impact.

From designing the built environment to implementing special services and processes, airports and their stakeholders can take steps to make passenger journeys less stressful, especially for those with special needs.

Experts from accessibility and airport industry backgrounds will discuss best practices and tangible actions to enable smoother journeys for all.

The speakers will be:

  • Ann Frye, Senior Expert, Transport, Accessible EU and UK Government Disability & Access Ambassador for Aviation
  • Eric Fortier, General Manager, Corporate Affairs, Canadian Air Transport Security Authority (CATSA)
  • Fatma Taher, Manager Government Agenda / Government Affairs, Dubai Airports

Moderated by: Silvia Fernandez, Manager, Assessments & Accreditations, ACI World.

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Once registered, the link to the webinar will be sent to you by e-mail. The link will also be available in your customer area.

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