2025 Airport Workforce Management Report
Description
Airports are more than infrastructure—and they’re powered by people.
Workforce Management at Airports Analytical Report 2025, developed by ACI World with ICF, reveals how airports around the world are reshaping their approach to attraction and retention in an era of rapid change.
Based on insights from 72 airports and 19 case studies from around the world, the report uncovers:
- Essential new data about the global airport workforce composition and how it compares to other sectors
- Smarter hiring and retention strategies
- More flexible, modern, and supportive workplaces
- Scalable approaches to training and career development
Whether you're an airport leader, policymaker, or industry observer, this report offers a clear path toward building a people-first aviation workforce.
Once purchased, the publication will be sent to you by e-mail. All versions are available. The document will also be available in your customer area.
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ACI membership is open to airports and aviation-related businesses around the world. As part of an active association, our members benefit from the latest news, data-driven trends and forecasts, resources, training opportunities, and insights from industry experts.
The ACI World Business Partners (WBP) program is open to businesses working with airports or airport-related industries. This unique program offers members the opportunity to connect with a global network of airports, access valuable tools and resources, and discover new business opportunities.
In the least developed countries, financial resources for training can be limited, so the ACI Fund seeks to open the door to career development for individuals while, at the same time, building capacity and safeguarding and enhancing professional standards in this community of airports.
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