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ASQ 2021 Global Traveller Survey
language
English
format
Digital - PDF
Regular
US$1,000
Airport members
US$250
World Business Partners
US$250
Description
The ASQ 2021 Global Traveller Survey builds on the solid foundation of last year’s Survey by providing an in-depth update on the evolution of the passenger perspective and assessing future travelling behaviours and passenger mindset.
The Survey provides findings from the responses of passengers that were at least 18 years of age, travelled by air at least once a year prior to the COVID-19 pandemic, and intend to travel by air again in the future.
The Survey:
- Considers the latest state of air traffic recovery.
- Analyzes travellers’ current perceptions of the COVID-19 pandemic and how this is likely to translate in their future behaviours.
- Focuses on the potential for improvement of the passenger experience by analyzing passengers’ principal expectations towards airports.
- Highlights opportunities in terms of health and safety measures that can be implemented to support the airport experience.
Completion of the report was supported by InterVISTAS—Platinum Advisory Partner—and KONE, ICF, and Plaza Premium Group as Premium sponsors.
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How to become member
Airport Members
ACI membership is open to airports and aviation-related businesses around the world. As part of an active association, our members benefit from the latest news, data-driven trends and forecasts, resources, training opportunities, and insights from industry experts.
World Business Partners
The ACI World Business Partners (WBP) program is open to businesses working with airports or airport-related industries. This unique program offers members the opportunity to connect with a global network of airports, access valuable tools and resources, and discover new business opportunities.
Least Developed Countries
In the least developed countries, financial resources for training can be limited, so the ACI Fund seeks to open the door to career development for individuals while, at the same time, building capacity and safeguarding and enhancing professional standards in this community of airports.
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