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ASQ Research Report: Low cost and conventional airlines, Passenger expectations for departure airports

language English
format Digital - PDF
Regular US$2,000
Airport members US$500
World Business Partners US$500
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The key objective of this report is to explore who are the passengers travelling on low cost airlines, and how they compare with those who choose conventional airlines:

  • Do they have the same expectations for airport services?
  • Are low cost users less valuable?

Our findings will provide insights to support or reject this premise and will serve as a guide for the future development of airports.

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