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ACI World offers publications, tools, guidance, reports, training, events and more to the airport industry and related organizations—to promote excellence worldwide and support the greater aviation ecosystem.

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Customer Experience

4 Jun 2026

ACI World Masterclass - From Passenger Experience to Profit: How CX Transforms Airport Revenue Free

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Live Webinar Workforce

28 May 2026

Young Professionals: Leading Airports Through Industry Disruption Free

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Aerial view of an airport gate scene, featured in

ACI World Corporate

ACI World Policy Agenda 2030 Free

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A row of eGSE trucks charges outdoors in sunlight, illustrating airport adoption as detailed in

Environment and Sustainability

Safety and Operations

Electric Ground Support Equipment (eGSE): Implementation Guidance for Airports 2026 Free

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A commercial airplane at sunset is parked at an airport gate, connected to a boarding bridge with nearby vehicles—a typical scene from the Airport Industry Report: Q4 & 12M 2025.

Publications Airport Industry Report (AIR)

Economics and Finance

Airport Industry Report: Q4 & 12M 2025 Free

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A hand holds a pencil over an architectural blueprint with a detailed airport terminal scale model, complete with planes, vehicles, and figures—depicting innovations from the

ACI World Corporate

"A Year in Highlights" ACI Report 2025 Free

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A blueprint-style illustration of a busy airport terminal with planes, jet bridges, and terminals—ideal as a visual for the 2026 Airport Economics Report.

Economics and Finance

(BUNDLE) 2026 KPIs + 2026 Airport Economics Report Starting from US$1,200

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A blueprint-style illustration of a busy airport terminal with planes, jet bridges, and terminals—ideal as a visual for the 2026 Airport Economics Report.

Economics and Finance Economics Report

2026 Airport Economics Report Starting from US$390

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Blueprint-style illustration with four commercial airplanes over an abstract network of blue lines, evoking technical drawings and representing the 2026 Airport Key Performance Indicators.

Economics and Finance KPIs

2026 Airport Key Performance Indicators Starting from US$950

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A central plaza with a black fountain, palm trees, yellow colonial buildings, and a cathedral welcomes attendees of the ACI-LAC/World Annual General Assembly, Conference and Exhibition 2026 under a partly cloudy blue sky.

ACI World Corporate

25-29 Sep 2026

ACI-LAC/World Annual General Assembly, Conference and Exhibition 2026

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A futuristic transport hub with modern design, drones, autonomous vehicles, and tree-lined walkways under a bright sky—illustrating trends from ACI World Airport Traffic Forecasts (WATF) 2025–2054.

Economics and Finance WATF

ACI World Airport Traffic Forecasts (WATF) 2025–2054 Starting from US$2,150

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A commercial airplane is parked at an airport gate with a jet bridge, under a blue and pink gradient overlay, highlighting how the One-Stop Security (OSS) Toolkit 2026 is transforming airport security.

One-Stop Security (OSS) Toolkit 2026 Free

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A man lifts a boy onto his shoulders as the boy, inspired by Airport Community Engagement: Guidance and Best Practices 2025, holds a toy airplane to the sky. Both smile under the clear blue sky, reflecting hope for the future.

Environment and Sustainability

Airport Community Engagement: Guidance and Best Practices 2025 Free

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Black and white photo of workers loading cargo onto a vintage plane at Tocumen Airport’s main terminal—an iconic moment from

ACI World Corporate

Airports in Time: The Journey to ACI Free

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A commercial airplane is parked on a wet tarmac at sunrise with crew nearby and another plane taking off, orange cones lining the scene—capturing the morning activity featured in the Airport Industry Report: Q3 & 9M 2025.

Publications Airport Industry Report (AIR)

Economics and Finance

Airport Industry Report: Q3 & 9M 2025 Free

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2026-GTS

Publications ASQ Global Traveller Surveys

Customer Experience

ASQ 2026 Global Traveller Survey Report Starting from US$250

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Two men in business attire sit at a table in a modern office, reviewing the

Economics and Finance Non-Aeronautical Revenue & Activities

Airport Development Concessions Agreements: Global Approaches and Guidelines for Public–Private Partnerships 2025 Free

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The cover of the Airport Industry Report Q2 & H1 2025 features a large airplane at an airport gate with another taking off near a control tower in the background, set against a pink and blue gradient overlay.

Publications Airport Industry Report (AIR)

Economics and Finance

Airport Industry Report Q2 & H1 2025 Free

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A couple embraces near gates F2 and F2A with planes visible outside, capturing a moment of travel in the setting featured in the Annual World Airport Traffic Report, 2025.

Economics and Finance WATR

(BUNDLE) 2025 Edition: Traffic Dataset & Report Starting from US$2,115

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A couple embraces near gates F2 and F2A with planes visible outside, capturing a moment of travel in the setting featured in the Annual World Airport Traffic Report, 2025.

Economics and Finance WATR

Annual World Airport Traffic Report, 2025 Starting from US$600

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The Airport Experience Summit 2026 takes place against a city skyline, with lush greenery in the foreground and dramatic sunset clouds, reminiscent of a suspension bridge spanning a wide river.

Customer Experience

31 Aug - 4 Sep 2026

Airport Experience Summit 2026

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A close-up of green grass near an airport terminal with airplanes, highlighting environmental focus—a scene featured in the ESG Global Reporting Framework and Guidance for Airports.

Environment and Sustainability

ESG Global Reporting Framework and Guidance for Airports Free

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Two business professionals, one man and one woman, wearing suits, walk up outdoor stairs together, smiling and talking, with briefcases in hand and sunlight shining on them.

Publications Workforce

2025 Airport Workforce Management Report Free

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A close-up of a commercial airplane's engine and landing gear on a runway under cloudy skies, featured in the Annual World Airport Traffic Dataset, 2025.

Economics and Finance WATR

Annual World Airport Traffic Dataset, 2025 Starting from US$1,750

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Two airport ground crew members in safety vests and headsets smile in front of a plane. A purple and blue gradient with wavy lines overlays the image, representing the Safety Management System Gap Analysis and Maturity Evaluation Tool.

Safety and Operations

Safety Management System Gap Analysis and Maturity Evaluation Tool Free

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A woman in a light trench coat stands by a white car, smiling and holding a smartphone, with modern architecture behind her—featured on the cover of the

Publications Non-Aeronautical Revenue & Activities

Economics and Finance

Enhancing Revenue Through Optimized Airport Landside Access Handbook Free

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Travelers with suitcases move through a bright, modern terminal—a scene featured in the 2025 Airport Economics Report, which analyzes trends shaping airports’ future.

Economics and Finance Economics Report KPIs

(BUNDLE) 2025 KPIs + 2025 Airport Economics Report Starting from US$1,150

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A vibrant, colorful, slightly blurred image of people with suitcases walking through a busy, modern airport terminal illustrates the 2025 Airport Key Performance Indicators.

Economics and Finance KPIs

2025 Airport Key Performance Indicators Starting from US$910

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Travelers with suitcases move through a bright, modern terminal—a scene featured in the 2025 Airport Economics Report, which analyzes trends shaping airports’ future.

Economics and Finance Economics Report

2025 Airport Economics Report Starting from US$370

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A smiling woman in a yellow blouse sits indoors, holding a coffee cup and talking on her phone. She has shoulder-length hair, and theres a bag beside her. The image has a blue overlay.

Economics and Finance Non-Aeronautical Revenue & Activities

Common-Use Airport Lounges White Paper Free

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ACI World Corporate

ACI Annual Report 2024 Free

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A futuristic airport terminal from the ACI World Airport Traffic Forecasts 2024–2053 features illuminated towers at sunset, with airplanes on the tarmac beneath a vibrant pink, orange, and purple sky.

Economics and Finance WATF

ACI World Airport Traffic Forecasts 2024–2053 Starting from US$2,150

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Close-up, ground-level view of an airplane’s nose and engines on a wet tarmac, illustrating refueling beneath the aircraft; scene relates to

Environment and Sustainability

Safety and Operations

Concept of Operations of Battery and Hydrogen-Powered Aircraft at Aerodromes Free

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A young woman smiles for a selfie at a busy airport terminal while carrying the ASQ 2024 Global Traveller Survey Report in her backpack.

Publications ASQ Global Traveller Surveys

Customer Experience

ASQ 2024 Global Traveller Survey Report Starting from US$250

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Aerial view of an airport gate scene, featured in

Economics and Finance Non-Aeronautical Revenue & Activities

Airport Commercial Digital Transformation Best Practices Free

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A man and woman walk side by side in an airport, each pulling luggage and smiling, with large windows revealing a bright runway. Promote the (BUNDLE) 2024 Edition: Traffic Dataset & Report for insights on air traffic trends.

Economics and Finance WATR

(BUNDLE) 2024 Edition: Traffic Dataset & Report Starting from US$2,115

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Close-up of a jet engine and landing gear on an airport runway, illustrating the themes discussed in

Environment and Sustainability

Guidance on the Application of the ICAO Balanced Approach to Aircraft Noise Management Free

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Three people indoors—a smiling man in a wheelchair, a woman behind him, and another woman using crutches—all look confident and happy. Scene for

Accessibility and Facilitation

Airports and Accessible Travel: A Practical Guide Starting from US$250

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A smiling family with luggage stands at an airport, highlighting travel trends featured in the Annual World Airport Traffic Report, 2024.

Economics and Finance WATR

Annual World Airport Traffic Report, 2024 Starting from US$600

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A woman with long blonde hair in a beige blazer and jeans stands by airport windows, looking at a tablet displaying

Airport Information Technology (IT)

Digital Culture and Leadership Strategy Free

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A man and woman smile as they walk through an airport terminal with luggage, large windows, and a plane outside—perfect imagery for the Annual World Airport Traffic Dataset, 2024.

Economics and Finance WATR

Annual World Airport Traffic Dataset, 2024 Starting from US$1,750

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A family with two children is assisted by a security officer at an airport checkpoint, following guidance from the Security Management Systems (SeMS) Handbook.

Security Management Systems (SeMS) Handbook Starting from US$250

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Two airport ground crew members, part of Building a Resilient Aviation Workforce, wear reflective jackets and red ear protection. The woman in front points ahead while the man beside her looks in the same direction near equipment.

Safety and Operations

Building a Resilient Aviation Workforce Free

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People watch planes through large airport windows, seeing aircraft on the tarmac and their reflections on the shiny floor—captured in the (BUNDLE) 2022 Edition: Traffic Dataset & Report.

Economics and Finance WATR

Annual World Airport Traffic Dataset, 2022 Starting from US$2,200

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A close-up of an airplane wing and engine on the tarmac at sunset highlights

Economics and Finance Studies

Value creation by Airport Groups: A study on the airport group operating model and its benefits to the aviation ecosystem Free

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A commercial airplane flies against a clear blue sky, leaving contrails that spell out SAF, highlighting the ACI-ATI Integration of Sustainable Aviation Fuels into the Air Transport System among straight contrail lines.

Environment and Sustainability

ACI-ATI Integration of Sustainable Aviation Fuels into the Air Transport System Free

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A woman at an airport smiles at her phone, backpack and suitcase nearby, with flight info screens behind her—highlighting themes from

Economics and Finance Studies

The State of Play: Competition, Regulation, and Airport Charges Regional Analysis Free

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A woman with long hair, wearing a hat, blue jacket, and brown backpack stands at the top of an airport escalator, gazing toward bright windows—an image captured for the White Paper - Path to Recovery: The Airport Retail Perspective.

Economics and Finance Non-Aeronautical Revenue & Activities

White Paper - Path to Recovery: The Airport Retail Perspective Free

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A person stands in an airport retail area with a black bag and suitcase, highlighting the setting discussed in the white paper

Economics and Finance Non-Aeronautical Revenue & Activities

White paper - Regulatory Threats and Opportunities in Airport Retail Free

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The Policy Brief – Advanced Air Mobility: Integration into the Airport Environment explores how flying taxi drones, like the yellow quadrotor hovering near a glass building, can be incorporated into modern airports.

Policy Brief – Advanced Air Mobility: Integration into the Airport Environment Free

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Aerial view from a plane window at sunset, with city lights and an aircraft wing visible, illustrating the scope of Environmental, Social, and Governance (ESG) Management Best Practice.

Environment and Sustainability

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A young woman with a backpack stands on a moving walkway in a modern airport, looking ahead thoughtfully—discover more about airports with the

Economics and Finance Non-Aeronautical Revenue & Activities

White Paper: Business Models between Airport Operators and Concessionaires Free

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A bustling airport terminal features modern architecture, glass railings, bright lighting, and a duty-free shop. Discover insights on retail spaces in our White Paper: Airport Concession Agreements.

Economics and Finance Non-Aeronautical Revenue & Activities

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A person in a high-visibility jacket uses a digital tablet on an airport tarmac, referencing the ACI-ASA Ground Handling Service Provider and Airport Operator Agreement Template – Version 2.0, with a white passenger airplane in the background.

Safety and Operations

ACI-ASA Ground Handling Service Provider and Airport Operator Agreement Template – Version 2.0 Free

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An airport scene shows a large commercial jet at a gate with ground crew, vehicles, and marked signage such as

Economics and Finance Studies

The State of Play: Competition, Regulation, and Airport Charges Research Report Free

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A futuristic blue digital interface with a central

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A man in a blue plaid shirt, mask, and glasses stands in an airport terminal with flight boards and travelers in the background, representing the Airport Economics Report, 2022 Edition.

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A futuristic blue digital interface with a central

Economics and Finance KPIs

2022 Airport Key Performance Indicators Starting from US$850

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On the cover of the 2021 ACI Annual Report, two people hug in an airport terminal—one in a face mask and dark clothes, the other in a sweater and beige pants—with blurred travelers and modern architecture in the background.

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The cover of

Economics and Finance Non-Aeronautical Revenue & Activities

Policy Paper: Sustainable Airport Ground Access Free

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A man in a suit, smiling and pulling a suitcase, walks outside an airport terminal toward a black car—reflecting the smooth travel described in the Handbook: Optimal Integration of Airport Ground Access Services.

Economics and Finance Non-Aeronautical Revenue & Activities

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Close-up of airplane landing gear on the runway, with two workers in safety vests nearby and airport buildings behind. Focus is on the wheels and undercarriage, referencing the ACI Policy Paper on Ground Handling.

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A person in a yellow top and face mask uses a wall-mounted hand sanitizer in a public indoor space, illustrating the practices highlighted in the ASQ Research Report Health Safety Measures.

Publications ASQ Research Reports

Customer Experience

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A woman with a backpack holds (BUNDLE) The Datasets: 2021 Edition + Forecasts 2021-2040 while looking at a large digital departures board in an airport terminal.

Economics and Finance WATF

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A woman with a backpack holds (BUNDLE) The Datasets: 2021 Edition + Forecasts 2021-2040 while looking at a large digital departures board in an airport terminal.

Economics and Finance WATF

ACI World Airport Traffic Forecasts 2021-2040 Starting from US$1,980

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A large commercial airplane sits on a runway at night, surrounded by bright runway lights and an illuminated cityscape—an image featured in the ACI Runway Safety Handbook – Second Edition 2022.

Safety and Operations

ACI Runway Safety Handbook – Second Edition 2022 Starting from US$250

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The image features Smart Data Hub in a Nutshell, Executive Summary: a bright, spacious interior with high ceilings, large glass windows, and hexagonal patterns. Soft blue and white tones create a futuristic, airy feel with natural light streaming in from the right.

Airport Information Technology (IT)

Smart Data Hub in a Nutshell, Executive Summary Free

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A man at an airport check-in counter shows his phone to airline staff, representing findings from the ASQ 2021 Global Traveller Survey, while a woman with luggage waits in line behind him.

Publications ASQ Global Traveller Surveys

Customer Experience

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A couple stands in a sunlit, modern airport terminal with suitcases, watching a plane take off—reflecting the need for policy updates like the

Policy Brief - Modernizing Global Policy Frameworks on Airport Charges Free

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A modern airport terminal at sunrise, with airplanes at gates and ground vehicles on the tarmac, represents the focus of

Environment and Sustainability

Sustainability Strategy for Airports Worldwide Free

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Aerial view from a plane window shows an airport terminal with parked airplanes and a cityscape, featured on the cover of

Environment and Sustainability

Sustainable Recovery Case Studies Free

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Rows of solar panels, part of the Sustainable Recovery Best Practice, reflect sunset light on a rooftop, with a modern building and railings to the right and a warm-colored sky in the background.

Environment and Sustainability

Sustainable Recovery Best Practice Free

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A woman in a face mask sits in an airport terminal with her luggage, checking her phone. The scene reflects the travel changes addressed in Airport Operations and COVID-19 – Business Recovery (Version 3).

Accessibility and Facilitation

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A close-up of cargo being loaded onto an airplane, including a green-wrapped pallet near the engine and landing gear, with ground service equipment and stairs, as seen in

Safety and Operations

Developing Cargo at Airports Free

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A traveler in a light shirt swipes their phone at an automated gate, holding luggage in a modern airport—illustrating advancements covered in the Airport Digital Transformation Handbook, Second Edition 2021.

Airport Information Technology (IT)

Airport Digital Transformation Handbook, Second Edition 2021 Starting from US$250

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A woman with a yellow backpack checks her smartphone in front of a digital flight board at the airport—an image used for the (BUNDLE) 2021 Edition: Traffic Dataset & Report.

Economics and Finance WATR

(BUNDLE) 2021 Edition: Traffic Dataset & Report Starting from US$2,615

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A woman with a yellow backpack checks her smartphone in front of a digital flight board at the airport—an image used for the (BUNDLE) 2021 Edition: Traffic Dataset & Report.

Economics and Finance WATR

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Annual World Airport Traffic Report, 2021: Get insights with a view—an empty airport seating area overlooks runways where a plane takes off amid blue skies, clouds, and distant mountains.

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Construction workers on lifts assemble a large, curved metal roof for an airport under blue sky, with cranes and scaffolding—a scene reflecting trends in the Global Outlook of Airport Capital Expenditure.

Economics and Finance Studies

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Workers assemble steel beams and panels atop a modern airport structure, accompanied by cranes and scaffolding, reflecting ongoing development highlighted in the

Economics and Finance Studies

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Four private jets lined up on an airport tarmac beneath a partly cloudy sky, featured in the ACI World Airport Slot Policy Forums Proceedings, 2021, with trees in the distant background.

Economics and Finance Studies

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A group of penguins and a large white pelican occupy airplane seats and aisles in a bright cabin, illustrating the themes found in the Combatting Wildlife Trafficking Handbook, First Edition 2021. No humans are present.

Environment and Sustainability

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Illustration for the Long Term Carbon Goal Study for Airports Executive Summary: a clean, sustainable city with wind turbines, solar panels, green buildings, trees, bikes, electric vehicles, an airplane, under a blue sky.

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Illustration for the Long Term Carbon Goal Study for Airports Executive Summary: a clean, sustainable city with wind turbines, solar panels, green buildings, trees, bikes, electric vehicles, an airplane, under a blue sky.

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A commercial airplane flies near a hydrogen fuel pump, reflecting the integration of hydrogen aircraft into air transport, as explored in

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At an airport terminal, a woman with long hair holds her suitcase and gazes out the window at planes, reflecting themes from the ACI Annual Report 2020.

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Business travelers with rolling suitcases move through a modern airport terminal, following overhead signs for check-in, arrivals, exits, and metro access—a dynamic scene captured in the (BUNDLE) 2019 Edition: Traffic Dataset & Report.

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A couple walks through an airport, smiling as the woman holds a boarding pass and purse while the man carries a backpack. This scene captures elements explored in

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A confident mature man with gray hair, a beard, and glasses stands with arms crossed in front of a glass building, representing the Policy Brief: Creating fertile grounds for private investment in airports.

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At night, ACRIS Best Practice enhances airport operations as a passenger airplane is parked at the gate with a jet bridge connected, wet tarmac reflecting lights, service vehicles nearby, and a dark blue evening sky overhead.

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The Landside Security Handbook - First Edition 2018 features a modern airport terminal with a wavy roof, large glass windows, and empty roads at sunset, captured in soft lighting.

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The cover of Managing Operations During Construction Handbook – First Edition 2018 shows a modern airport terminal with curved glass windows, empty black chairs, a reflective blue-tiled floor, and daylight streaming in with the runway visible outside.

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A hand points to a digital interface with glowing airplane icons and futuristic graphics, representing the

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A white commercial airplane taxis on a grey runway with yellow markings and signs, as seen from above. For reference on airport markings, see the Apron Markings and Signs Handbook – Third Edition 2017.

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The ASQ Best Practice Report: Airport Cleanliness details effective strategies for maintaining accessible, clean restroom facilities for all, including men, women, and people with disabilities.

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A view from an airplane window of an airport tarmac with blurred ground vehicles in soft light, as featured in the ASQ Research Report: Low cost and conventional airlines, Passenger expectations for departure airports.

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Three airline pilots in uniform pose in an office with the ACI Global Training Course Catalogue. One woman sits at a desk with documents, while another woman and a man stand behind her. A model airplane and pilot hats are on the desk.

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Close-up view of a commercial aircraft’s nose, landing gear, and engines on a runway beneath a blue sky. A yellow guideline leads toward the plane. Featured: ACI Runway Safety Handbook – First Edition 2014.

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A traveler in a light shirt swipes their phone at an automated gate, holding luggage in a modern airport—illustrating advancements covered in the Airport Digital Transformation Handbook, Second Edition 2021.

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Emergency Preparedness and Contingency Planning Handbook – First Edition 2014 Starting from US$125

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A flock of birds flies near a departing airplane under the sky, with airport lights in view—an image reflecting topics covered in the ACI Wildlife Hazard Management Handbook - Second Edition 2013.

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A woman in a dark coat smiles while using a self-service kiosk at the airport, holding her passport and suitcase. The scene illustrates concepts from the Common Use IT Handbook (2007), with a bright, slightly blurred background.

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Close-up view of an airplane landing gear with a yellow cable on the runway, mist in the background. Image used for the

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The ACI Guide to Airport Economic Regulation sits atop scattered U.S. $100 and $20 bills, representing the financial aspects of airport operations and travel expenses.

Economics and Finance Regulation & Best Practices

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The cover of

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An image from

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An airport ground crew worker stands near an airplane, with the aircraft’s nose visible, illustrating scenarios discussed in ACI and CANSO's

Environment and Sustainability

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A blue ACI CUSS Survey (2005) self-service kiosk shows a screen with an airplane icon and green arrow button, set against check-in counters and a rope barrier in an airport terminal.

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An airplane lands at sunset with

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A smiling woman in glasses and a hat sits by an airport window, holding her passport and boarding passes, reflecting the ACI Passenger Personas: A new approach to passenger profiling. Airplanes and the runway are visible outside.

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A person reads the research report

Publications ASQ Research Reports

Customer Experience

Research report: Does passenger satisfaction increase airport non-aeronautical revenue? Starting from US$500

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An aircraft is parked on the runway with both engines visible and a few orange cones nearby, illustrating proper apron safety as outlined in the ACI Apron Safety Handbook – First Edition 2015.

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The ACI Safety Management Systems Handbook – First Edition 2016 is shown on an airport runway at sunrise, with bright sunlight and long shadows stretching across the tarmac in the background.

Safety and Operations

ACI Safety Management Systems Handbook – First Edition 2016 Starting from US$125

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A modern airport terminal features large windows, white curved beams, and shiny floors. Overhead yellow-black signs guide passengers. On the right, a few kiosks stand out.

ACI Policy Brief: Airport ownership, economic regulation and financial performance Free

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